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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zach Z

December 3, 2025

5  out of  5
rating by Zach Z
"Ariel made switching very easy, paying way less than I was with Progressive, and more value now as well."
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Cheryl J

October 31, 2025

5  out of  5
rating by Cheryl J
"Thank you so much for your help. You have been a true blessing. Very kind and helpful."
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Elizabeth Spaulding

September 2, 2025

5  out of  5
rating by Elizabeth Spaulding
"Angel was very helpful and knowledgeable about my insurance coverage. He made moving to a new state very easy and with great care. I would definitely recommend calling him for all of your insurance needs."
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Sheila Feist

August 25, 2025

5  out of  5
rating by Sheila Feist
"They were really easy to go through to get auto ins and I also added renters insurance also and there wonderful folks to work with .Thank you."
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Ben Sievert

August 5, 2025

5  out of  5
rating by Ben Sievert
"They have almost always been on spot. No problems. Only one small hickup but it was handled properly and quickly."
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Jeremy Roeseler

May 30, 2025

5  out of  5
rating by Jeremy Roeseler
"I saved a bunch of money on my car insurance by leaving Geico. Jokes aside, Stephanie was amazing. She understood my concern and had a solution that fit what my family needed. She is also the only agent that didn't get upset when I told her I was going to continue to shop around. (She was the 3rd company to call me) there are so many companies out there, and I wanted the best rate. Thank you Stephanie! ** it's not showing my pic, a policy premium difference or $726.78, straight from the Geico cancelation department themselves."
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Greg De Loach

May 28, 2025

5  out of  5
rating by Greg De Loach
"These agents are very hard working and friendly I appreciate all the have done for me over the many years I've been with them thank you Ariel and Stephanie you ladies rock"
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Grace Gates

April 30, 2025

5  out of  5
rating by Grace Gates
"It was a great experience and Alexis was able to get me a really great quote, she was very helpful."
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Stephen Rosenberger

April 16, 2025

5  out of  5
rating by Stephen Rosenberger
"I spoke with Ariel today, and she was very kind and helpful. She was able to answer all my questions and set me up with a better insurance plan than I previously had."
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Lee Lee

April 11, 2025

5  out of  5
rating by Lee Lee
"I have been with State Farm and this branch for over 4 years and I have been pleased with them since day one!!! The team at this office is extremely dedicated, professional, and personable. I would certainly recommend them for all your insurance needs!"
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P Manning

April 10, 2025

5  out of  5
rating by P Manning
"Alexis, is professional and very helpful. She has helped me in everyway. I would recommend talking with her, she will help you."
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devon mclovin

March 27, 2025

5  out of  5
rating by devon mclovin
"I spoke with Ariel , great customer service and gave me a lot of information and was very helpful and patient with me . Great energy. She was really taken the time to answer and explain all questions I had . Thank you !"
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Kristie Stevens

March 10, 2025

5  out of  5
rating by Kristie Stevens
"The customer service at Gus Hernandez State Farm in Huntsville is always on point, no matter what life throws at me. You're not just a number to these folks. They treat you with kindness and professionalism."
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David Brown

February 26, 2025

5  out of  5
rating by David Brown
"This is the only insurance company that I will use. Alexis is amazing!"
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Pamela Erskine

February 24, 2025

5  out of  5
rating by Pamela Erskine
"Ariel reached out to help with our insurance needs. Bundled auto & home and saved us so much money. Customer service was great. Ariel explained everything and answered all my questions. Call her, she's great."
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Saray Garcia

February 14, 2025

5  out of  5
rating by Saray Garcia
"I spoke with Alexis over the phone for help on my insurance policy. She assisted me with all my questions, and even went above and beyond to help further my understanding on my future auto-insurance needs! I’ve been insured with state farm for a while now, and I don’t think I’ll ever find a need to move insurance companies. Thank you, Alexis!!"
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Leah Burt

February 14, 2025

5  out of  5
rating by Leah Burt
"Very friendly staff."
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Gregory Hart

February 7, 2025

5  out of  5
rating by Gregory Hart
"Rickey with State Farm got me covered with Home and Auto and Saved me money compared to Geico. Very personable and professional."
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sam muchiri

January 15, 2025

5  out of  5
rating by sam muchiri
"Ariel was helpful as I was looking for the right Insurance policy that fitted my budget."
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alzaderr peterson

January 15, 2025

5  out of  5
rating by alzaderr peterson
"Adrianna HAS EXCELLENT SERVICE IN HELPING"
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Devenya Matson

January 15, 2025

5  out of  5
rating by Devenya Matson
"Ariel Is Amazing and works well with people and is super nice! ❤️❤️❤️"
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Sophie Lucas

January 14, 2025

5  out of  5
rating by Sophie Lucas
"They are an outstanding, very caring and friendly working team. Their service is quick and very satisfying. They are always ready to go above and beyond for each and every client they have."
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Kay Angrove

January 14, 2025

5  out of  5
rating by Kay Angrove
"Alexis from State Farm Gus Hernandez has been an amazing resource as we moved to a new house in a new city. She has helped with all of the regular services along with a myriad of details that come with address changes, home security, and enrollment in discount programs. Thanks for having our best interest-outstanding customer support!"
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Joe Fin

January 14, 2025

5  out of  5
rating by Joe Fin
"Spoke with Alexis at Gus Hernandes State Farm. Amazing agent, excellent customer service! Was completely adaptable and flexible around my hectic schedule in helping me switch over my car insurance, whilst getting me the best rates. 10/10"
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Sarah Radel

January 13, 2025

5  out of  5
rating by Sarah Radel
"Very friendly service provided every time I call. Staff members are always helpful with answering questions and assisting in creating claims."